Free
Free
- users: 5 users
Escalation Policy · Unlimited integrations · API Calls Included · 100/month international phone/SMS notifications · On-call Schedule
PagerDuty Pricing History & Price Changes
Track PagerDuty or your own competitors. Get instant alerts when prices or quotas move.
16 dated pricing states tracked since 2015-03-15. Last checked 2026-08-04.
Historical coverage, not a guarantee of today's live price. See how records are sourced and validated in our research methodology, or report a correction.
Price history
latest · 2026-08-04
The page today
Plans today
Professional
$25 /user/mo
More On-call Schedules · External Status Page (up to 250 subscribers) · Basic Chat Experience · More Escalation Policies · More international phone/SMS notifications
Business
$49 /user/mo
Custom Fields · Multi-year historical data access · Up to 3 custom Incident Types · Advanced admin features
Enterprise
Contact sales
Incident Workflows: Conditionals, Loops, and Delays · 10 custom Incident Roles · Bi-directional Custom Field Sync with ServiceNow · Full Chat Experience with Premium Slack Actions
Pricing timeline16 changes since Mar 2015
Todaylive prices
Plan changes
Changes to what each plan costs and contains. Quota moves (storage, seats, credits) are the ones competitors rarely announce.
plan change log
| When | Event | What changed |
|---|---|---|
| 2023-03-02 | Billing changed | Free: per_seat → flat |
| 2022-11-20 | Billing changed | Free: flat → per_seat |
| 2022-11-20 | Plan added | Digital Operations |
| 2022-06-04 | Billing changed | Free: per_seat → flat |
| 2022-06-04 | Plan removed | Enterprise |
| 2022-04-21 | Billing changed | Free: flat → per_seat |
| 2022-04-21 | Price up | Professional: 19 → 21 (annual) |
| 2022-04-21 | Price up | Business: 47 → 49 (monthly) |
| 2022-04-21 | Limit changed | Free · Easy on-call scheduling: 1 schedules → 0 |
| 2022-04-21 | Price up | Professional: 23 → 25 (monthly) |
| 2022-04-21 | Price up | Business: 39 → 41 (annual) |
| 2022-04-21 | Plan added | Enterprise |
| 2022-01-19 | Plan removed | Digital Operations |
| 2022-01-19 | Plan removed | Customer Service Professional |
| 2022-01-19 | Plan removed | Customer Service Business |
| 2021-07-28 | Plan added | Customer Service Professional |
| 2021-07-28 | Plan added | Customer Service Business |
| 2020-10-02 | Plan added | Professional at 23 |
| 2020-10-02 | Plan removed | Starter |
| 2020-10-02 | Plan removed | Team |
| 2020-10-02 | Plan added | Free at 0 |
| 2020-06-13 | Billing changed | Starter: flat → per_seat |
| 2019-09-02 | Billing changed | Starter: per_seat → flat |
| 2019-09-02 | Plan added | Business at 47 |
| 2019-09-02 | Plan added | Team at 35 |
| 2019-09-02 | Plan added | Digital Operations |
| 2019-09-02 | Plan removed | Enterprise |
| 2019-09-02 | Plan removed | Platform Team |
| 2019-09-02 | Plan removed | Platform Business |
| 2019-05-02 | Plan added | Starter at 10 |
Pricing experiments
PagerDuty runs pricing experiments, so the prices above may be one of several versions shown to different visitors or may contain errors. Report a wrong price.
Pricing analysis & summary
PagerDuty Historical Pricing Summary
SaasTrack has maintained a continuous, verified record of PagerDuty pricing since 2015-03-15. Across 16 dated observations, SaasTrack recorded 200 documented pricing and quota adjustments across 4 active plan tiers in the Observability space. Every price point and feature limit is traceable directly to captured pricing page states.
Key Pricing Events Timeline
| Date | Plan / Event | Description |
|---|---|---|
| 2023-03-02 | Billing changed | Free: per_seat → flat |
| 2023-03-02 | Feature added | Free: On-call Schedules |
| 2023-03-02 | Feature added | Professional: Single Sign-on |
| 2023-03-02 | Feature added | Free: Email and push notifications |
| 2023-03-02 | Feature added | Professional: Historic Data Access |
| 2022-11-20 | Billing changed | Free: flat → per_seat |
Frequently asked questions
Has PagerDuty raised its prices recently?
SaasTrack has logged 16 pricing page snapshots for PagerDuty since 2015. Check the timeline chart above for exact price points over time.
What plans are currently available for PagerDuty?
PagerDuty currently offers 4 active plans. Full plan features, seat costs, and quota allowances are detailed in the "Plans today" section above.
Does PagerDuty offer annual billing discounts?
Use the "Monthly / Yearly" toggle on the price history chart above to compare annual discount rates against monthly subscriptions.
How does SaasTrack monitor competitor price changes for PagerDuty?
SaasTrack automatically monitors PagerDuty's pricing page, detecting price hikes, plan additions, quota modifications, and tier restructuring in real time.
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