Free
Free
- users: 5 users
Escalation Policy · Unlimited integrations · API Calls Included · 100/month international phone/SMS notifications · On-call Schedule
Highlight vs PagerDuty Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Highlight and PagerDuty.
Highlight
Full Highlight history →8 dated pricing states tracked since 2022. Entry pricing in the latest mapped state starts at Custom / Quote.
PagerDuty
Full PagerDuty history →16 dated pricing states tracked since 2015. Entry pricing in the latest mapped state starts at $25/mo.
Coverage last checked Highlight: 2026-08-04; PagerDuty: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Highlight and PagerDuty in the Observability software category. Currently, Highlight entry pricing starts at Custom / Quote across 0 plans, while PagerDuty entry pricing starts at $25/mo across 4 plans. Over the tracking period, Highlight has recorded 77 price adjustments compared to 200 for PagerDuty.
Highlight vs PagerDuty Key Metrics Table
| Comparison Metric | Highlight | PagerDuty |
|---|---|---|
| Starting Entry Price | Custom / Quote | $25/mo |
| Active Plan Count | 0 plans | 4 plans |
| Logged Price Changes | 77 changes | 200 changes |
| Tracking Since | 2022 | 2015 |
| Market Category | Observability | Observability |
Merged Price History Chart
HighlightvsPagerDutyUnified Price Chart
Highlight is blue. PagerDuty is orange. Filter by window and plan with the controls below.
latest · 2026-12-07
Highlight has no per-plan prices on record and is drawn as the band between its cheapest and most expensive paid price; PagerDuty: Digital Operations, Customer Service Business, Customer Service Professional — quoted on request, never listed with a price.
Highlight plans today
Highlight Pricing Overview
8 historical pricing captures tracked since 2022.
Highlight pricing is tracked via historical price range envelopes. Entry paid price recorded: Custom / Quote.
PagerDuty plans today
Professional
$25 /user/mo
More On-call Schedules · External Status Page (up to 250 subscribers) · Basic Chat Experience · More Escalation Policies · More international phone/SMS notifications
Business
$49 /user/mo
Custom Fields · Multi-year historical data access · Up to 3 custom Incident Types · Advanced admin features
Enterprise
Contact sales
Incident Workflows: Conditionals, Loops, and Delays · 10 custom Incident Roles · Bi-directional Custom Field Sync with ServiceNow · Full Chat Experience with Premium Slack Actions
Pricing timeline16 changes since Mar 2015
Todaylive prices
Highlight recent price changes
Highlight change log
| When | Event | What changed |
|---|---|---|
| 2024-10-13 | Billing changed | Business: flat → usage |
| 2024-10-13 | Plan added | Self-Hosted Enterprise at 3,000 |
| 2024-10-13 | Billing changed | Pay-as-you-go: tiered → usage |
PagerDuty recent price changes
PagerDuty change log
| When | Event | What changed |
|---|---|---|
| 2023-03-02 | Billing changed | Free: per_seat → flat |
| 2022-11-20 | Billing changed | Free: flat → per_seat |
| 2022-11-20 | Plan added | Digital Operations |
Frequently asked questions
Which is cheaper, Highlight or PagerDuty?
Entry pricing for Highlight starts at Custom / Quote, while PagerDuty entry pricing starts at $25/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Highlight and PagerDuty adjust their prices?
SaasTrack has logged 77 price modifications for Highlight since 2022 and 200 price modifications for PagerDuty since 2015.
Can I track future price increases for Highlight and PagerDuty?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Highlight, PagerDuty, or other competitors update their plans.
Are historical price change logs free to view for Highlight vs PagerDuty?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Highlight and PagerDuty are 100% free to view on SaasTrack without creating an account.
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