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New Relic vs PagerDuty Pricing Comparison

Comparing historical price movements, current plan features, and price change logs for New Relic and PagerDuty.

11 dated pricing states tracked since 2021. Entry pricing in the latest mapped state starts at Custom / Quote.

16 dated pricing states tracked since 2015. Entry pricing in the latest mapped state starts at $25/mo.

Coverage last checked New Relic: 2026-08-04; PagerDuty: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.

Executive pricing summary

SaasTrack has logged historical pricing snapshots for both New Relic and PagerDuty in the Observability software category. Currently, New Relic entry pricing starts at Custom / Quote across 4 plans, while PagerDuty entry pricing starts at $25/mo across 4 plans. Over the tracking period, New Relic has recorded 103 price adjustments compared to 200 for PagerDuty.

New Relic vs PagerDuty Key Metrics Table
Comparison MetricNew RelicPagerDuty
Starting Entry PriceCustom / Quote$25/mo
Active Plan Count4 plans4 plans
Logged Price Changes103 changes200 changes
Tracking Since20212015
Market CategoryObservabilityObservability

Merged Price History Chart

New RelicvsPagerDutyUnified Price Chart

New Relic is blue. PagerDuty is orange. Filter by window and plan with the controls below.

latest · 2026-12-07

PagerDuty: Digital Operations, Customer Service Business, Customer Service Professional — quoted on request, never listed with a price.

New Relic plans today

Pro

Free
usage

Extended data retention · Advanced admin capabilities · basic users · full platform users

Standard

Free
usage
  • full platform users: 5

SAML single sign-on (SSO) · basic users · Standard data retention

Free

Free
free
  • data ingest: 100 GB
  • full platform users: 1

basic users · Automatic logs obfuscation · Access to 50+ capabilities · Data retention

Enterprise

Contact sales
quote

basic users · full platform users · FedRAMP & HIPAA Compliance · 24/7 Dedicated Support

Pricing timeline11 changes since Jan 2021

Todaylive prices

PagerDuty plans today

Free

Free
free
  • users: 5 users

Escalation Policy · Unlimited integrations · API Calls Included · 100/month international phone/SMS notifications · On-call Schedule

Professional

$25 /user/mo
per seat

More On-call Schedules · External Status Page (up to 250 subscribers) · Basic Chat Experience · More Escalation Policies · More international phone/SMS notifications

Business

$49 /user/mo
per seat

Custom Fields · Multi-year historical data access · Up to 3 custom Incident Types · Advanced admin features

Enterprise

Contact sales
quote

Incident Workflows: Conditionals, Loops, and Delays · 10 custom Incident Roles · Bi-directional Custom Field Sync with ServiceNow · Full Chat Experience with Premium Slack Actions

Pricing timeline16 changes since Mar 2015

Todaylive prices

New Relic recent price changes

New Relic change log

PagerDuty recent price changes

PagerDuty change log
WhenEventWhat changed
2023-03-02Billing changedFree: per_seat → flat
2022-11-20Billing changedFree: flat → per_seat
2022-11-20Plan addedDigital Operations

Frequently asked questions

Which is cheaper, New Relic or PagerDuty?

Entry pricing for New Relic starts at Custom / Quote, while PagerDuty entry pricing starts at $25/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.

How frequently do New Relic and PagerDuty adjust their prices?

SaasTrack has logged 103 price modifications for New Relic since 2021 and 200 price modifications for PagerDuty since 2015.

Can I track future price increases for New Relic and PagerDuty?

Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever New Relic, PagerDuty, or other competitors update their plans.

Are historical price change logs free to view for New Relic vs PagerDuty?

Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both New Relic and PagerDuty are 100% free to view on SaasTrack without creating an account.

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