Free
Free
- users: 5 users
Escalation Policy · Unlimited integrations · API Calls Included · 100/month international phone/SMS notifications · On-call Schedule
PagerDuty vs Grafana Cloud Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for PagerDuty and Grafana Cloud.
PagerDuty
Full PagerDuty history →16 dated pricing states tracked since 2015. Entry pricing in the latest mapped state starts at $25/mo.
Grafana Cloud
Full Grafana Cloud history →12 dated pricing states tracked since 2022. Entry pricing in the latest mapped state starts at $19/mo.
Coverage last checked PagerDuty: 2026-08-04; Grafana Cloud: 2026-07-03. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both PagerDuty and Grafana Cloud in the Observability software category. Currently, PagerDuty entry pricing starts at $25/mo across 4 plans, while Grafana Cloud entry pricing starts at $19/mo across 3 plans. Over the tracking period, PagerDuty has recorded 200 price adjustments compared to 185 for Grafana Cloud.
PagerDuty vs Grafana Cloud Key Metrics Table
| Comparison Metric | PagerDuty | Grafana Cloud |
|---|---|---|
| Starting Entry Price | $25/mo | $19/mo |
| Active Plan Count | 4 plans | 3 plans |
| Logged Price Changes | 200 changes | 185 changes |
| Tracking Since | 2015 | 2022 |
| Market Category | Observability | Observability |
Merged Price History Chart
PagerDutyvsGrafana CloudUnified Price Chart
PagerDuty is blue. Grafana Cloud is orange. Filter by window and plan with the controls below.
latest · 2026-12-07
PagerDuty: Digital Operations, Customer Service Business, Customer Service Professional — quoted on request, never listed with a price; Grafana Cloud: Custom, Grafana Enterprise Self-managed, Enterprise Stack — quoted on request, never listed with a price.
PagerDuty plans today
Professional
$25 /user/mo
More On-call Schedules · External Status Page (up to 250 subscribers) · Basic Chat Experience · More Escalation Policies · More international phone/SMS notifications
Business
$49 /user/mo
Custom Fields · Multi-year historical data access · Up to 3 custom Incident Types · Advanced admin features
Enterprise
Contact sales
Incident Workflows: Conditionals, Loops, and Delays · 10 custom Incident Roles · Bi-directional Custom Field Sync with ServiceNow · Full Chat Experience with Premium Slack Actions
Pricing timeline16 changes since Mar 2015
Todaylive prices
Grafana Cloud plans today
Free
Free
Community support
Pro Self-serve
$19 /mo
- Platform fee: 19 USD
Email support
Enterprise
Contact sales
no monthly price published · $25000/yr as printed
- Minimum annual commit: 25,000 USD
Full service offering
Pricing timeline12 changes since Jan 2022
Todaylive prices
PagerDuty recent price changes
PagerDuty change log
| When | Event | What changed |
|---|---|---|
| 2023-03-02 | Billing changed | Free: per_seat → flat |
| 2022-11-20 | Billing changed | Free: flat → per_seat |
| 2022-11-20 | Plan added | Digital Operations |
Grafana Cloud recent price changes
Grafana Cloud change log
| When | Event | What changed |
|---|---|---|
| 2026-07-03 | Plan added | Pro Self-serve at 19 |
| 2026-07-03 | Plan removed | Enterprise Annual |
| 2026-07-03 | Plan removed | Pro On-demand |
| 2026-07-03 | Plan added | Enterprise |
| 2026-03-03 | Limit changed | Pro On-demand · Email support: 0 → 8 hours |
Frequently asked questions
Which is cheaper, PagerDuty or Grafana Cloud?
Entry pricing for PagerDuty starts at $25/mo, while Grafana Cloud entry pricing starts at $19/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do PagerDuty and Grafana Cloud adjust their prices?
SaasTrack has logged 200 price modifications for PagerDuty since 2015 and 185 price modifications for Grafana Cloud since 2022.
Can I track future price increases for PagerDuty and Grafana Cloud?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever PagerDuty, Grafana Cloud, or other competitors update their plans.
Are historical price change logs free to view for PagerDuty vs Grafana Cloud?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both PagerDuty and Grafana Cloud are 100% free to view on SaasTrack without creating an account.
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