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Customer.io vs GetResponse Pricing Comparison

Comparing historical price movements, current plan features, and price change logs for Customer.io and GetResponse.

12 dated pricing states tracked since 2015. Entry pricing in the latest mapped state starts at $100/mo.

19 dated pricing states tracked since 2021. Entry pricing in the latest mapped state starts at $16/mo.

Coverage last checked Customer.io: 2026-08-04; GetResponse: 2026-06-07. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.

Executive pricing summary

SaasTrack has logged historical pricing snapshots for both Customer.io and GetResponse in the Email Marketing software category. Currently, Customer.io entry pricing starts at $100/mo across 3 plans, while GetResponse entry pricing starts at $16/mo across 8 plans. Over the tracking period, Customer.io has recorded 143 price adjustments compared to 200 for GetResponse.

Customer.io vs GetResponse Key Metrics Table
Comparison MetricCustomer.ioGetResponse
Starting Entry Price$100/mo$16/mo
Active Plan Count3 plans8 plans
Logged Price Changes143 changes200 changes
Tracking Since20152021
Market CategoryEmail MarketingEmail Marketing

Merged Price History Chart

Customer.iovsGetResponseUnified Price Chart

Customer.io is blue. GetResponse is orange. Filter by window and plan with the controls below.

latest · 2026-12-04

Customer.io: Enterprise — quoted on request, never listed with a price; GetResponse: MAX 2 — quoted on request, never listed with a price.

Customer.io plans today

Essentials

$100 /5k profiles/mo
flat
  • object types: 2
  • emails: 1,000,000
  • profiles: 5,000

Basic data integrations · Email and community support · Visual workflow builder · AI Agent with core execution skills

Premium

$1000 /billed annually/mo billed yearly
no monthly price published
flat
  • object types: 10

HIPAA Compliance · Premium chat & email support · emails · profiles · Custom profile volume & pricing · Premium data integrations · 90-day onboarding support

Enterprise

Contact sales
quote

emails · Priority technical support · Dedicated Customer Success Manager · profiles · Audit logging & data governance

Pricing timeline12 changes since Jul 2015

Todaylive prices

GetResponse plans today

Starter

$19 /subscribers/mo
$15.58/subscribers/mo billed yearly
tiered
  • AI email generator: 3 uses

Email marketing

Marketer

$59 /subscribers/mo
$48.38/subscribers/mo billed yearly
tiered

Email marketing

Creator

$69 /subscribers/mo
$56.58/subscribers/mo billed yearly
tiered

Email marketing

Enterprise

Contact sales
quote
Pricing timeline20 changes since Aug 2021

Todaylive prices

Customer.io recent price changes

Customer.io change log

GetResponse recent price changes

GetResponse change log

Frequently asked questions

Which is cheaper, Customer.io or GetResponse?

Entry pricing for Customer.io starts at $100/mo, while GetResponse entry pricing starts at $16/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.

How frequently do Customer.io and GetResponse adjust their prices?

SaasTrack has logged 143 price modifications for Customer.io since 2015 and 200 price modifications for GetResponse since 2021.

Can I track future price increases for Customer.io and GetResponse?

Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Customer.io, GetResponse, or other competitors update their plans.

Are historical price change logs free to view for Customer.io vs GetResponse?

Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Customer.io and GetResponse are 100% free to view on SaasTrack without creating an account.

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