Free
Free
- data retention: 12 months
- sessions: 30,000 sessions
Basic analytics · Session Replay · Debugging tools
FullStory vs Smartlook Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for FullStory and Smartlook.
FullStory
Full FullStory history →10 dated pricing states tracked since 2015. Entry pricing in the latest mapped state starts at Custom / Quote.
Smartlook
Full Smartlook history →5 dated pricing states tracked since 2017. Entry pricing in the latest mapped state starts at $31/mo.
Coverage last checked FullStory: 2026-08-04; Smartlook: 2022-06-29. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both FullStory and Smartlook in the Analytics software category. Currently, FullStory entry pricing starts at Custom / Quote across 5 plans, while Smartlook entry pricing starts at $31/mo across 8 plans. Over the tracking period, FullStory has recorded 95 price adjustments compared to 119 for Smartlook.
FullStory vs Smartlook Key Metrics Table
| Comparison Metric | FullStory | Smartlook |
|---|---|---|
| Starting Entry Price | Custom / Quote | $31/mo |
| Active Plan Count | 5 plans | 8 plans |
| Logged Price Changes | 95 changes | 119 changes |
| Tracking Since | 2015 | 2017 |
| Market Category | Analytics | Analytics |
Merged Price History Chart
FullStoryvsSmartlookUnified Price Chart
FullStory is blue. Smartlook is orange. Filter by window and plan with the controls below.
latest · 2026-12-07
FullStory: Custom Pricing, 500K+ sessions/mo — quoted on request, never listed with a price; Smartlook: Ultimate, Custom package — quoted on request, never listed with a price.
FullStory plans today
Advanced
Free
Live Session Viewing · Conversion Maps · StoryAI Summaries · Retention Analysis · mobile users · Workflow and Collaboration · Mobile Analytics · Metric Alerts
Enterprise
Free
Security Compliance · custom features · Data Quality Monitoring · Multi-Organization Management · AI-Powered Fullcapture · Data Ecosystem · Recommendations · sessions
Business
Free
- users: 10 users
- sessions: 30,000 sessions
Co-Browsing · Data Management & Access · Customizable Dashboards · Heatmaps · Session Replay · Developer Tools · User Segmentation · Session Insights
Custom Pricing
Contact sales
Pricing timeline10 changes since Mar 2015
Todaylive prices
Smartlook plans today
Free
Free
- Data history: 1 month
Startup
$39 /sessions/mo
- Data history: 1 month
- Event definitions: 4 events
- Heatmaps: 10 heatmaps
- Monthly sessions limit: 25,000 sessions
Business
$111 /sessions/mo
- Data history: 3 months
- Event definitions: 12 events
- Monthly sessions limit: 200,000 sessions
Live chat support
Ultimate
Contact sales
Custom Events · Custom Data retention
Pricing timeline5 changes since Apr 2017
Todaylive prices
FullStory recent price changes
FullStory change log
| When | Event | What changed |
|---|---|---|
| 2019-07-16 | Plan added | Business at 849 |
Smartlook recent price changes
Smartlook change log
| When | Event | What changed |
|---|---|---|
| 2022-12-08 | Limit changed | Business · Data history: 1 month → 3 months |
Frequently asked questions
Which is cheaper, FullStory or Smartlook?
Entry pricing for FullStory starts at Custom / Quote, while Smartlook entry pricing starts at $31/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do FullStory and Smartlook adjust their prices?
SaasTrack has logged 95 price modifications for FullStory since 2015 and 119 price modifications for Smartlook since 2017.
Can I track future price increases for FullStory and Smartlook?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever FullStory, Smartlook, or other competitors update their plans.
Are historical price change logs free to view for FullStory vs Smartlook?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both FullStory and Smartlook are 100% free to view on SaasTrack without creating an account.
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