Support Team
$19 /agent/mo billed yearly
Customer context · Pre-written responses · Email and ticketing system · Automations and triggers · Prebuilt analytics dashboards · Ticket routing
Zendesk Pricing History & Price Changes
Track Zendesk or your own competitors. Get instant alerts when prices or quotas move.
11 dated pricing states tracked since 2021-02-01. Last checked 2026-08-02.
Historical coverage, not a guarantee of today's live price. See how records are sourced and validated in our research methodology, or report a correction.
Price history
latest · 2026-08-02
The page today
Plans today
Suite Team
$55 /agent/mo billed yearly
AI Action Builder · Messaging and live chat · Omnichannel routing · Telephony · AI Knowledge Base · AI Agents
Suite Professional
$115 /agent/mo billed yearly
Skills-based routing · AI Writing Tools · AI App Builder · AI Admin Copilot · IVR phone tree · AI Quick Reports
Suite Enterprise + Copilot
Contact sales
Custom agent roles · AI Intelligent Triage · Approval workflows · AI Generative AI for Voice · Sandbox environment · AI Auto Assist
Pricing timeline11 changes since Feb 2021
Todaylive prices
Plan changes
Changes to what each plan costs and contains. Quota moves (storage, seats, credits) are the ones competitors rarely announce.
plan change log
| When | Event | What changed |
|---|---|---|
| 2026-07-01 | Plan added | Suite Professional |
| 2026-07-01 | Plan added | Support Team |
| 2026-07-01 | Plan added | Suite Team |
| 2026-07-01 | Plan removed | Suite + Copilot Professional |
| 2026-07-01 | Plan removed | Suite + Copilot Enterprise |
| 2026-02-01 | Plan removed | Suite Professional |
| 2026-02-01 | Plan added | Suite + Copilot Professional |
| 2026-02-01 | Plan added | Suite + Copilot Enterprise |
| 2026-02-01 | Plan removed | Suite Team |
| 2026-02-01 | Plan removed | Suite Growth |
| 2026-02-01 | Plan removed | Suite Enterprise |
| 2026-02-01 | Plan removed | Support-only |
| 2025-04-01 | Plan removed | Build your own plan |
| 2025-04-01 | Plan added | Support-only |
| 2024-11-13 | Plan added | Build your own plan |
| 2024-11-13 | Plan removed | Support-only |
| 2024-06-01 | Plan added | Support-only |
| 2023-08-01 | Price up | Suite Team: 59 → 69 (monthly) |
| 2023-08-01 | Price up | Suite Team: 49 → 55 (annual) |
| 2023-08-01 | Price up | Suite Growth: 79 → 89 (annual) |
| 2023-08-01 | Price up | Suite Professional: 99 → 115 (annual) |
| 2023-08-01 | Price up | Suite Enterprise: 150 → 169 (annual) |
| 2023-08-01 | Price up | Suite Growth: 99 → 115 (monthly) |
| 2023-08-01 | Price up | Suite Professional: 125 → 149 (monthly) |
| 2023-08-01 | Price up | Suite Enterprise: 199 → 219 (monthly) |
| 2023-08-01 | Plan removed | Foundational support (Support-only) |
| 2022-10-01 | Plan added | Foundational support (Support-only) |
| 2022-10-01 | Plan removed | Support Team |
| 2022-10-01 | Plan removed | Enterprise Plus |
| 2021-02-01 | Plan added | Support Team |
Pricing experiments
Zendesk runs pricing experiments, so the prices above may be one of several versions shown to different visitors or may contain errors. Report a wrong price.
Pricing analysis & summary
Zendesk Historical Pricing Summary
SaasTrack has maintained a continuous, verified record of Zendesk pricing since 2021-02-01. Across 11 dated observations, SaasTrack recorded 87 documented pricing and quota adjustments across 4 active plan tiers in the Customer Support space. Every price point and feature limit is traceable directly to captured pricing page states.
Key Pricing Events Timeline
| Date | Plan / Event | Description |
|---|---|---|
| 2026-07-01 | Plan added | Suite Professional |
| 2026-07-01 | Plan added | Support Team |
| 2026-07-01 | Plan added | Suite Team |
| 2026-07-01 | Plan removed | Suite + Copilot Professional |
| 2026-07-01 | Plan removed | Suite + Copilot Enterprise |
| 2026-02-01 | Plan removed | Suite Professional |
Frequently asked questions
Has Zendesk raised its prices recently?
SaasTrack has logged 11 pricing page snapshots for Zendesk since 2021. Check the timeline chart above for exact price points over time.
What plans are currently available for Zendesk?
Zendesk currently offers 4 active plans. Full plan features, seat costs, and quota allowances are detailed in the "Plans today" section above.
Does Zendesk offer annual billing discounts?
Use the "Monthly / Yearly" toggle on the price history chart above to compare annual discount rates against monthly subscriptions.
How does SaasTrack monitor competitor price changes for Zendesk?
SaasTrack automatically monitors Zendesk's pricing page, detecting price hikes, plan additions, quota modifications, and tier restructuring in real time.
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