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Brevo vs Customer.io Pricing Comparison

Comparing historical price movements, current plan features, and price change logs for Brevo and Customer.io.

5 dated pricing states tracked since 2025. Entry pricing in the latest mapped state starts at $9/mo.

12 dated pricing states tracked since 2015. Entry pricing in the latest mapped state starts at $100/mo.

Coverage last checked Brevo: 2026-05-06; Customer.io: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.

Executive pricing summary

SaasTrack has logged historical pricing snapshots for both Brevo and Customer.io in the Email Marketing software category. Currently, Brevo entry pricing starts at $9/mo across 13 plans, while Customer.io entry pricing starts at $100/mo across 3 plans. Over the tracking period, Brevo has recorded 62 price adjustments compared to 143 for Customer.io.

Brevo vs Customer.io Key Metrics Table
Comparison MetricBrevoCustomer.io
Starting Entry Price$9/mo$100/mo
Active Plan Count13 plans3 plans
Logged Price Changes62 changes143 changes
Tracking Since20252015
Market CategoryEmail MarketingEmail Marketing

Merged Price History Chart

BrevovsCustomer.ioUnified Price Chart

Brevo is blue. Customer.io is orange. Filter by window and plan with the controls below.

latest · 2026-12-04

Brevo: Enterprise — quoted on request, never listed with a price; Customer.io: Enterprise — quoted on request, never listed with a price.

Brevo plans today

Free

Free
flat
  • 1 sales pipeline: 1 pipelines
  • 50 open deals: 50 deals

Live chat · Online meeting scheduler

Starter

$9 /mo
flat

AI contact & company enrichment · Sales automation · Sales Essentials add-on · Unlimited deals & pipelines · Chatbot scenarios · Forecasting & revenue reports · Unlimited connected calendars & mailboxes

Standard

$18 /mo
flat

AI contact & company enrichment · Sales automation · Unlimited deals & pipelines · Chatbot scenarios · Forecasting & revenue reports · Everything in Starter · Unlimited connected calendars & mailboxes

Professional

$499 /mo
flat

Round-robin scheduling · AI chatbot · Phone VoIP · Multiple currencies · Everything in Standard · Sales Advanced add-on · Outreach sequences · AI follow-up emails

Enterprise

Contact sales
quote
  • 1M+ contacts support: 1,000,000 contacts

Custom solutions & full data control · Everything in Professional · Sales Advanced add-on

Pricing timeline8 changes since May 2024

Todaylive prices

Customer.io plans today

Essentials

$100 /5k profiles/mo
flat
  • object types: 2
  • emails: 1,000,000
  • profiles: 5,000

Basic data integrations · Email and community support · Visual workflow builder · AI Agent with core execution skills

Premium

$1000 /billed annually/mo billed yearly
no monthly price published
flat
  • object types: 10

HIPAA Compliance · Premium chat & email support · emails · profiles · Custom profile volume & pricing · Premium data integrations · 90-day onboarding support

Enterprise

Contact sales
quote

emails · Priority technical support · Dedicated Customer Success Manager · profiles · Audit logging & data governance

Pricing timeline12 changes since Jul 2015

Todaylive prices

Brevo recent price changes

Brevo change log
WhenEventWhat changed
2026-05-06Plan removedBusiness
2026-05-06Plan addedProfessional at 499
2026-05-06Plan addedStandard at 18

Customer.io recent price changes

Customer.io change log

Frequently asked questions

Which is cheaper, Brevo or Customer.io?

Entry pricing for Brevo starts at $9/mo, while Customer.io entry pricing starts at $100/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.

How frequently do Brevo and Customer.io adjust their prices?

SaasTrack has logged 62 price modifications for Brevo since 2025 and 143 price modifications for Customer.io since 2015.

Can I track future price increases for Brevo and Customer.io?

Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Brevo, Customer.io, or other competitors update their plans.

Are historical price change logs free to view for Brevo vs Customer.io?

Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Brevo and Customer.io are 100% free to view on SaasTrack without creating an account.

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