Free
Free
- Customer Profiles: 100 profiles
- Seats included: 2 seats
- AI credits included: 0 credits
Crisp vs Tidio Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Crisp and Tidio.
Crisp
Full Crisp history →3 dated pricing states tracked since 2025. Entry pricing in the latest mapped state starts at $45/mo.
Tidio
Full Tidio history →17 dated pricing states tracked since 2019. Entry pricing in the latest mapped state starts at $24.17/mo.
Coverage last checked Crisp: 2026-08-04; Tidio: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Crisp and Tidio in the Customer Support software category. Currently, Crisp entry pricing starts at $45/mo across 5 plans, while Tidio entry pricing starts at $24.17/mo across 5 plans. Over the tracking period, Crisp has recorded 134 price adjustments compared to 200 for Tidio.
Crisp vs Tidio Key Metrics Table
| Comparison Metric | Crisp | Tidio |
|---|---|---|
| Starting Entry Price | $45/mo | $24.17/mo |
| Active Plan Count | 5 plans | 5 plans |
| Logged Price Changes | 134 changes | 200 changes |
| Tracking Since | 2025 | 2019 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
CrispvsTidioUnified Price Chart
Crisp is blue. Tidio is orange. Filter by window and plan with the controls below.
latest · 2026-10-20
Crisp: Enterprise — quoted on request, never listed with a price; Tidio: Professional Plan, Individual Plan — quoted on request, never listed with a price.
Crisp plans today
Mini
$45 /workspace/mo
- Customer Profiles: 5,000 profiles
- Seats included: 4 seats
- Automated conversations: 90 conversations
- AI credits included: 5 USD
Essentials
$95 /workspace/mo
- Customer Profiles: 50,000 profiles
- Seats included: 10 seats
- Automated conversations: 450 conversations
- AI credits included: 25 USD
Plus
$295 /workspace/mo
- Customer Profiles: 200,000 profiles
- Seats included: 20 seats
- Automated conversations: 1,350 conversations
- AI credits included: 75 USD
Enterprise
Contact sales
Custom features · Dedicated onboarding · Personalized SLA
Pricing timeline11 changes since Jul 2018
Todaylive prices
Tidio plans today
Free
Free
- Billable conversations: 50 conversations
Operating hours · Basic analytics · Live visitors list · Live chat channels · Live chat & Ticketing · Lyro AI Agent conversations (one-off) · Flows visitors reached
Starter
$24.17 /mo
- Billable conversations: 100 conversations
Operating hours · Basic analytics · Live visitors list · Live chat channels · Lyro AI Agent conversations (one-off) · Flows visitors reached · Live Chat · Ticketing
Growth
$49.17 /mo
- Billable conversations: 250 conversations
Live typing preview · Automatic chat assignment · Viewed pages history · User permissions · Advanced analytics · Automatic reply · Macros
Plus
$300 /mo
Larger attachments · Pay by wire transfer · Ticketing automations · Discounted usage rates · Live chat support · Multiproject · Departments · Premium support
Tidio+ Premium
Contact sales
Mobile SDK · Pay-per-resolution billing · Custom analytics · AI insights & CSAT · Advanced Copilot · Custom Billable conversations · Super admin role · From 3,000 Lyro AI conversations
Pricing timeline23 changes since Jul 2019
Todaylive prices
Crisp recent price changes
Crisp change log
Tidio recent price changes
Tidio change log
| When | Event | What changed |
|---|---|---|
| 2026-08-04 | Trial changed | Starter: 7-day trial added |
| 2026-08-04 | Trial changed | Growth: 7-day trial added |
| 2026-08-04 | Price down | Plus: 749 → 300 (monthly) |
Frequently asked questions
Which is cheaper, Crisp or Tidio?
Entry pricing for Crisp starts at $45/mo, while Tidio entry pricing starts at $24.17/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Crisp and Tidio adjust their prices?
SaasTrack has logged 134 price modifications for Crisp since 2025 and 200 price modifications for Tidio since 2019.
Can I track future price increases for Crisp and Tidio?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Crisp, Tidio, or other competitors update their plans.
Are historical price change logs free to view for Crisp vs Tidio?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Crisp and Tidio are 100% free to view on SaasTrack without creating an account.
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