Free
Free
- Customer Profiles: 100 profiles
- Seats included: 2 seats
- AI credits included: 0 credits
Crisp vs Help Scout Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Crisp and Help Scout.
Crisp
Full Crisp history →3 dated pricing states tracked since 2025. Entry pricing in the latest mapped state starts at $45/mo.
Help Scout
Full Help Scout history →23 dated pricing states tracked since 2019. Entry pricing in the latest mapped state starts at $25/mo.
Coverage last checked Crisp: 2026-08-04; Help Scout: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Crisp and Help Scout in the Customer Support software category. Currently, Crisp entry pricing starts at $45/mo across 5 plans, while Help Scout entry pricing starts at $25/mo across 5 plans. Over the tracking period, Crisp has recorded 134 price adjustments compared to 200 for Help Scout.
Crisp vs Help Scout Key Metrics Table
| Comparison Metric | Crisp | Help Scout |
|---|---|---|
| Starting Entry Price | $45/mo | $25/mo |
| Active Plan Count | 5 plans | 5 plans |
| Logged Price Changes | 134 changes | 200 changes |
| Tracking Since | 2025 | 2019 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
CrispvsHelp ScoutUnified Price Chart
Crisp is blue. Help Scout is orange. Filter by window and plan with the controls below.
latest · 2026-10-26
Crisp: Enterprise — quoted on request, never listed with a price.
Crisp plans today
Mini
$45 /workspace/mo
- Customer Profiles: 5,000 profiles
- Seats included: 4 seats
- Automated conversations: 90 conversations
- AI credits included: 5 USD
Essentials
$95 /workspace/mo
- Customer Profiles: 50,000 profiles
- Seats included: 10 seats
- Automated conversations: 450 conversations
- AI credits included: 25 USD
Plus
$295 /workspace/mo
- Customer Profiles: 200,000 profiles
- Seats included: 20 seats
- Automated conversations: 1,350 conversations
- AI credits included: 75 USD
Enterprise
Contact sales
Custom features · Dedicated onboarding · Personalized SLA
Pricing timeline11 changes since Jul 2018
Todaylive prices
Help Scout plans today
Free
Free
- Inboxes: 1 Inboxes
- Docs sites: 1 Docs sites
- users: 5 users
Basic workflows · Multiple Inboxes · Core features · Unlimited tags and saved replies
Standard
$25 /user/mo
- Inboxes: 20 Inboxes
Basic workflows · Live chat and SMS · Multiple Inboxes · Docs sites · users · Unlimited tags and saved replies
Plus
$45 /user/mo
- Inboxes: 50 Inboxes
Unlimited AI Drafts · Advanced workflows · Secure customer portal · Docs sites · Salesforce, Jira, and HubSpot integration · users
Pro
$75 /user/mo
HIPAA compliance · Unlimited workflows · Inboxes · Docs sites · users · SSO/SAML · Dedicated onboarding specialist
AI Answers
Pay per use /resolution — no monthly fee
Pricing timeline23 changes since Jan 2019
Todaylive prices
Crisp recent price changes
Crisp change log
Help Scout recent price changes
Help Scout change log
| When | Event | What changed |
|---|---|---|
| 2026-05-15 | Limit changed | Standard · Users: 25 → 20 |
Frequently asked questions
Which is cheaper, Crisp or Help Scout?
Entry pricing for Crisp starts at $45/mo, while Help Scout entry pricing starts at $25/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Crisp and Help Scout adjust their prices?
SaasTrack has logged 134 price modifications for Crisp since 2025 and 200 price modifications for Help Scout since 2019.
Can I track future price increases for Crisp and Help Scout?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Crisp, Help Scout, or other competitors update their plans.
Are historical price change logs free to view for Crisp vs Help Scout?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Crisp and Help Scout are 100% free to view on SaasTrack without creating an account.
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