Free
Free
- Inboxes: 1 Inboxes
- Docs sites: 1 Docs sites
- users: 5 users
Basic workflows · Multiple Inboxes · Core features · Unlimited tags and saved replies
Help Scout vs Front Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Help Scout and Front.
Help Scout
Full Help Scout history →23 dated pricing states tracked since 2019. Entry pricing in the latest mapped state starts at $25/mo.
Front
Full Front history →21 dated pricing states tracked since 2021. Entry pricing in the latest mapped state starts at $35/mo.
Coverage last checked Help Scout: 2026-08-04; Front: 2026-07-24. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Help Scout and Front in the Customer Support software category. Currently, Help Scout entry pricing starts at $25/mo across 5 plans, while Front entry pricing starts at $35/mo across 3 plans. Over the tracking period, Help Scout has recorded 200 price adjustments compared to 200 for Front.
Help Scout vs Front Key Metrics Table
| Comparison Metric | Help Scout | Front |
|---|---|---|
| Starting Entry Price | $25/mo | $35/mo |
| Active Plan Count | 5 plans | 3 plans |
| Logged Price Changes | 200 changes | 200 changes |
| Tracking Since | 2019 | 2021 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
Help ScoutvsFrontUnified Price Chart
Help Scout is blue. Front is orange. Filter by window and plan with the controls below.
latest · 2026-10-26
Help Scout plans today
Standard
$25 /user/mo
- Inboxes: 20 Inboxes
Basic workflows · Live chat and SMS · Multiple Inboxes · Docs sites · users · Unlimited tags and saved replies
Plus
$45 /user/mo
- Inboxes: 50 Inboxes
Unlimited AI Drafts · Advanced workflows · Secure customer portal · Docs sites · Salesforce, Jira, and HubSpot integration · users
Pro
$75 /user/mo
HIPAA compliance · Unlimited workflows · Inboxes · Docs sites · users · SSO/SAML · Dedicated onboarding specialist
AI Answers
Pay per use /resolution — no monthly fee
Pricing timeline23 changes since Jan 2019
Todaylive prices
Front plans today
Starter
$35 /seat/mo
$25/seat/mo billed yearly
- AI Topics and automation rules: 10 rules
No-code public knowledge base · Shared inbox and ticketing · Basic analytics
Professional
$85 /seat/mo
$65/seat/mo billed yearly
- Macros and automation rules: 20 rules
Advanced analytics · Multiple workspaces, SSO, and SCIM · Omnichannel (email, SMS, social, etc.)
Enterprise
$105 /seat/mo billed yearly
no monthly price published
Smart rules · Unlimited rules and macros
Pricing timeline21 changes since Jul 2021
Todaylive prices
Help Scout recent price changes
Help Scout change log
| When | Event | What changed |
|---|---|---|
| 2026-05-15 | Limit changed | Standard · Users: 25 → 20 |
Front recent price changes
Front change log
Frequently asked questions
Which is cheaper, Help Scout or Front?
Entry pricing for Help Scout starts at $25/mo, while Front entry pricing starts at $35/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Help Scout and Front adjust their prices?
SaasTrack has logged 200 price modifications for Help Scout since 2019 and 200 price modifications for Front since 2021.
Can I track future price increases for Help Scout and Front?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Help Scout, Front, or other competitors update their plans.
Are historical price change logs free to view for Help Scout vs Front?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Help Scout and Front are 100% free to view on SaasTrack without creating an account.
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