Starter
$35 /seat/mo
$25/seat/mo billed yearly
- AI Topics and automation rules: 10 rules
No-code public knowledge base · Shared inbox and ticketing · Basic analytics
Front vs Freshdesk Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Front and Freshdesk.
Front
Full Front history →21 dated pricing states tracked since 2021. Entry pricing in the latest mapped state starts at $35/mo.
Freshdesk
Full Freshdesk history →10 dated pricing states tracked since 2022. Entry pricing in the latest mapped state starts at $19/mo.
Coverage last checked Front: 2026-07-24; Freshdesk: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Front and Freshdesk in the Customer Support software category. Currently, Front entry pricing starts at $35/mo across 3 plans, while Freshdesk entry pricing starts at $19/mo across 3 plans. Over the tracking period, Front has recorded 200 price adjustments compared to 144 for Freshdesk.
Front vs Freshdesk Key Metrics Table
| Comparison Metric | Front | Freshdesk |
|---|---|---|
| Starting Entry Price | $35/mo | $19/mo |
| Active Plan Count | 3 plans | 3 plans |
| Logged Price Changes | 200 changes | 144 changes |
| Tracking Since | 2021 | 2022 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
FrontvsFreshdeskUnified Price Chart
Front is blue. Freshdesk is orange. Filter by window and plan with the controls below.
latest · 2026-09-16
Front plans today
Professional
$85 /seat/mo
$65/seat/mo billed yearly
- Macros and automation rules: 20 rules
Advanced analytics · Multiple workspaces, SSO, and SCIM · Omnichannel (email, SMS, social, etc.)
Enterprise
$105 /seat/mo billed yearly
no monthly price published
Smart rules · Unlimited rules and macros
Pricing timeline21 changes since Jul 2021
Todaylive prices
Freshdesk plans today
Growth
$19 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Ticketing · Shared inbox · Customer portal
Pro
$55 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Multilingual helpdesk · Custom dashboards · Intelligent routing
Enterprise
$89 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Sandbox · Skill-based routing · Freddy AI Insights
Pricing timeline10 changes since Dec 2022
Todaylive prices
Front recent price changes
Front change log
Freshdesk recent price changes
Freshdesk change log
| When | Event | What changed |
|---|---|---|
| 2026-01-16 | Price up | Growth: 15 → 19 (annual) |
| 2026-01-16 | Price up | Pro: 49 → 55 (annual) |
| 2026-01-16 | Price up | Enterprise: 79 → 89 (annual) |
Frequently asked questions
Which is cheaper, Front or Freshdesk?
Entry pricing for Front starts at $35/mo, while Freshdesk entry pricing starts at $19/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Front and Freshdesk adjust their prices?
SaasTrack has logged 200 price modifications for Front since 2021 and 144 price modifications for Freshdesk since 2022.
Can I track future price increases for Front and Freshdesk?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Front, Freshdesk, or other competitors update their plans.
Are historical price change logs free to view for Front vs Freshdesk?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Front and Freshdesk are 100% free to view on SaasTrack without creating an account.
Related comparisons
Explore other Customer Support pricing comparisons and competitor head-to-heads:
Track competitor price changes automatically
Monitor Front, Freshdesk, or any other SaaS vendors. Get instant notifications when plans, prices, or quotas move.