Starter
$35 /seat/mo
$25/seat/mo billed yearly
- AI Topics and automation rules: 10 rules
No-code public knowledge base · Shared inbox and ticketing · Basic analytics
Front vs Zendesk Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Front and Zendesk.
Front
Full Front history →21 dated pricing states tracked since 2021. Entry pricing in the latest mapped state starts at $35/mo.
Zendesk
Full Zendesk history →11 dated pricing states tracked since 2021. Entry pricing in the latest mapped state starts at $19/mo.
Coverage last checked Front: 2026-07-24; Zendesk: 2026-08-02. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Front and Zendesk in the Customer Support software category. Currently, Front entry pricing starts at $35/mo across 3 plans, while Zendesk entry pricing starts at $19/mo across 4 plans. Over the tracking period, Front has recorded 200 price adjustments compared to 87 for Zendesk.
Front vs Zendesk Key Metrics Table
| Comparison Metric | Front | Zendesk |
|---|---|---|
| Starting Entry Price | $35/mo | $19/mo |
| Active Plan Count | 3 plans | 4 plans |
| Logged Price Changes | 200 changes | 87 changes |
| Tracking Since | 2021 | 2021 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
FrontvsZendeskUnified Price Chart
Front is blue. Zendesk is orange. Filter by window and plan with the controls below.
latest · 2026-10-02
Zendesk: Suite Enterprise + Copilot — quoted on request, never listed with a price.
Front plans today
Professional
$85 /seat/mo
$65/seat/mo billed yearly
- Macros and automation rules: 20 rules
Advanced analytics · Multiple workspaces, SSO, and SCIM · Omnichannel (email, SMS, social, etc.)
Enterprise
$105 /seat/mo billed yearly
no monthly price published
Smart rules · Unlimited rules and macros
Pricing timeline21 changes since Jul 2021
Todaylive prices
Zendesk plans today
Support Team
$19 /agent/mo billed yearly
Customer context · Pre-written responses · Email and ticketing system · Automations and triggers · Prebuilt analytics dashboards · Ticket routing
Suite Team
$55 /agent/mo billed yearly
AI Action Builder · Messaging and live chat · Omnichannel routing · Telephony · AI Knowledge Base · AI Agents
Suite Professional
$115 /agent/mo billed yearly
Skills-based routing · AI Writing Tools · AI App Builder · AI Admin Copilot · IVR phone tree · AI Quick Reports
Suite Enterprise + Copilot
Contact sales
Custom agent roles · AI Intelligent Triage · Approval workflows · AI Generative AI for Voice · Sandbox environment · AI Auto Assist
Pricing timeline11 changes since Feb 2021
Todaylive prices
Front recent price changes
Front change log
Zendesk recent price changes
Zendesk change log
| When | Event | What changed |
|---|---|---|
| 2026-07-01 | Plan added | Suite Professional |
| 2026-07-01 | Plan added | Support Team |
| 2026-07-01 | Plan added | Suite Team |
| 2026-07-01 | Plan removed | Suite + Copilot Professional |
| 2026-07-01 | Plan removed | Suite + Copilot Enterprise |
| 2026-02-01 | Plan removed | Suite Professional |
| 2026-02-01 | Plan added | Suite + Copilot Professional |
| 2026-02-01 | Plan added | Suite + Copilot Enterprise |
| 2026-02-01 | Plan removed | Suite Team |
| 2026-02-01 | Plan removed | Suite Growth |
Frequently asked questions
Which is cheaper, Front or Zendesk?
Entry pricing for Front starts at $35/mo, while Zendesk entry pricing starts at $19/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Front and Zendesk adjust their prices?
SaasTrack has logged 200 price modifications for Front since 2021 and 87 price modifications for Zendesk since 2021.
Can I track future price increases for Front and Zendesk?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Front, Zendesk, or other competitors update their plans.
Are historical price change logs free to view for Front vs Zendesk?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Front and Zendesk are 100% free to view on SaasTrack without creating an account.
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