Starter
$35 /seat/mo
$25/seat/mo billed yearly
- AI Topics and automation rules: 10 rules
No-code public knowledge base · Shared inbox and ticketing · Basic analytics
Front vs Intercom Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Front and Intercom.
Front
Full Front history →21 dated pricing states tracked since 2021. Entry pricing in the latest mapped state starts at $35/mo.
Intercom
Full Intercom history →13 dated pricing states tracked since 2017. Entry pricing in the latest mapped state starts at $0.99/mo.
Coverage last checked Front: 2026-07-24; Intercom: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Front and Intercom in the Customer Support software category. Currently, Front entry pricing starts at $35/mo across 3 plans, while Intercom entry pricing starts at $0.99/mo across 3 plans. Over the tracking period, Front has recorded 200 price adjustments compared to 122 for Intercom.
Front vs Intercom Key Metrics Table
| Comparison Metric | Front | Intercom |
|---|---|---|
| Starting Entry Price | $35/mo | $0.99/mo |
| Active Plan Count | 3 plans | 3 plans |
| Logged Price Changes | 200 changes | 122 changes |
| Tracking Since | 2021 | 2017 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
FrontvsIntercomUnified Price Chart
Front is blue. Intercom is orange. Filter by window and plan with the controls below.
latest · 2026-11-17
Intercom: Premium — quoted on request, never listed with a price.
Front plans today
Professional
$85 /seat/mo
$65/seat/mo billed yearly
- Macros and automation rules: 20 rules
Advanced analytics · Multiple workspaces, SSO, and SCIM · Omnichannel (email, SMS, social, etc.)
Enterprise
$105 /seat/mo billed yearly
no monthly price published
Smart rules · Unlimited rules and macros
Pricing timeline21 changes since Jul 2021
Todaylive prices
Intercom plans today
Essential
$0.99 /seat/mo
Shared inbox and ticketing system · Pre-built reports · Public help center · Messenger · Fin Customer Agent for service, sales and ecommerce
Expert
$0.99 /seat/mo
- Lite seats: 50 seats
Service level agreements (SLAs) · Includes 50 free Lite seats · SSO & identity management · Multibrand Messenger / Help Center · HIPAA support
Advanced
$0.99 /seat/mo
- Lite seats: 20 seats
Includes 50 free Lite seats · Private and multilingual Help Center · Round robin assignment · Workflows automation builder · Multiple team Inboxes
Pricing timeline13 changes since Jan 2017
Todaylive prices
Front recent price changes
Front change log
Intercom recent price changes
Intercom change log
| When | Event | What changed |
|---|---|---|
| 2026-08-04 | Trial changed | Essential: 14-day trial added |
| 2026-08-04 | Trial changed | Advanced: 14-day trial added |
| 2026-08-04 | Trial changed | Expert: 14-day trial added |
Frequently asked questions
Which is cheaper, Front or Intercom?
Entry pricing for Front starts at $35/mo, while Intercom entry pricing starts at $0.99/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Front and Intercom adjust their prices?
SaasTrack has logged 200 price modifications for Front since 2021 and 122 price modifications for Intercom since 2017.
Can I track future price increases for Front and Intercom?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Front, Intercom, or other competitors update their plans.
Are historical price change logs free to view for Front vs Intercom?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Front and Intercom are 100% free to view on SaasTrack without creating an account.
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