Essential
$0.99 /seat/mo
Shared inbox and ticketing system · Pre-built reports · Public help center · Messenger · Fin Customer Agent for service, sales and ecommerce
Intercom vs Gorgias Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Intercom and Gorgias.
Intercom
Full Intercom history →13 dated pricing states tracked since 2017. Entry pricing in the latest mapped state starts at $0.99/mo.
Gorgias
Full Gorgias history →17 dated pricing states tracked since 2020. Entry pricing in the latest mapped state starts at $40/mo.
Coverage last checked Intercom: 2026-08-04; Gorgias: 2026-07-20. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Intercom and Gorgias in the Customer Support software category. Currently, Intercom entry pricing starts at $0.99/mo across 3 plans, while Gorgias entry pricing starts at $40/mo across 5 plans. Over the tracking period, Intercom has recorded 122 price adjustments compared to 200 for Gorgias.
Intercom vs Gorgias Key Metrics Table
| Comparison Metric | Intercom | Gorgias |
|---|---|---|
| Starting Entry Price | $0.99/mo | $40/mo |
| Active Plan Count | 3 plans | 5 plans |
| Logged Price Changes | 122 changes | 200 changes |
| Tracking Since | 2017 | 2020 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
IntercomvsGorgiasUnified Price Chart
Intercom is blue. Gorgias is orange. Filter by window and plan with the controls below.
latest · 2026-11-17
Intercom: Premium — quoted on request, never listed with a price; Gorgias: Enterprise — quoted on request, never listed with a price.
Intercom plans today
Expert
$0.99 /seat/mo
- Lite seats: 50 seats
Service level agreements (SLAs) · Includes 50 free Lite seats · SSO & identity management · Multibrand Messenger / Help Center · HIPAA support
Advanced
$0.99 /seat/mo
- Lite seats: 20 seats
Includes 50 free Lite seats · Private and multilingual Help Center · Round robin assignment · Workflows automation builder · Multiple team Inboxes
Pricing timeline13 changes since Jan 2017
Todaylive prices
Gorgias plans today
Starter
$40 /mo
- Automated interactions included: 30 interactions / month
- Tickets included: 50 tickets / month
Basic
$90 /mo
$77/mo billed yearly
- Automated interactions included: 30 interactions / month
- Tickets included: 300 tickets / month
Pro
$550 /mo
$471/mo billed yearly
- Automated interactions included: 190 interactions / month
- Tickets included: 2,000 tickets / month
Advanced
$1430 /mo
$1227/mo billed yearly
- Automated interactions included: 530 interactions / month
- Tickets included: 5,000 tickets / month
Enterprise
Contact sales
Unlimited Help Centers, API at 4 requests per second · SSO (SAML), audit logs, SCIM provisioning
Pricing timeline17 changes since Jul 2020
Todaylive prices
Intercom recent price changes
Intercom change log
| When | Event | What changed |
|---|---|---|
| 2026-08-04 | Trial changed | Essential: 14-day trial added |
| 2026-08-04 | Trial changed | Advanced: 14-day trial added |
| 2026-08-04 | Trial changed | Expert: 14-day trial added |
Gorgias recent price changes
Gorgias change log
| When | Event | What changed |
|---|---|---|
| 2026-07-20 | Price up | Pro: 300 → 471 (annual) |
| 2026-07-20 | Price up | Basic: 50 → 77 (annual) |
| 2026-07-20 | Price up | Basic: 60 → 90 (monthly) |
Frequently asked questions
Which is cheaper, Intercom or Gorgias?
Entry pricing for Intercom starts at $0.99/mo, while Gorgias entry pricing starts at $40/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Intercom and Gorgias adjust their prices?
SaasTrack has logged 122 price modifications for Intercom since 2017 and 200 price modifications for Gorgias since 2020.
Can I track future price increases for Intercom and Gorgias?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Intercom, Gorgias, or other competitors update their plans.
Are historical price change logs free to view for Intercom vs Gorgias?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Intercom and Gorgias are 100% free to view on SaasTrack without creating an account.
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