Starter
$40 /mo
- Automated interactions included: 30 interactions / month
- Tickets included: 50 tickets / month
Gorgias vs Zendesk Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Gorgias and Zendesk.
Gorgias
Full Gorgias history →17 dated pricing states tracked since 2020. Entry pricing in the latest mapped state starts at $40/mo.
Zendesk
Full Zendesk history →11 dated pricing states tracked since 2021. Entry pricing in the latest mapped state starts at $19/mo.
Coverage last checked Gorgias: 2026-07-20; Zendesk: 2026-08-02. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Gorgias and Zendesk in the Customer Support software category. Currently, Gorgias entry pricing starts at $40/mo across 5 plans, while Zendesk entry pricing starts at $19/mo across 4 plans. Over the tracking period, Gorgias has recorded 200 price adjustments compared to 87 for Zendesk.
Gorgias vs Zendesk Key Metrics Table
| Comparison Metric | Gorgias | Zendesk |
|---|---|---|
| Starting Entry Price | $40/mo | $19/mo |
| Active Plan Count | 5 plans | 4 plans |
| Logged Price Changes | 200 changes | 87 changes |
| Tracking Since | 2020 | 2021 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
GorgiasvsZendeskUnified Price Chart
Gorgias is blue. Zendesk is orange. Filter by window and plan with the controls below.
latest · 2026-10-02
Gorgias: Enterprise — quoted on request, never listed with a price; Zendesk: Suite Enterprise + Copilot — quoted on request, never listed with a price.
Gorgias plans today
Basic
$90 /mo
$77/mo billed yearly
- Tickets included: 300 tickets / month
- Automated interactions included: 30 interactions / month
Pro
$550 /mo
$471/mo billed yearly
- Tickets included: 2,000 tickets / month
- Automated interactions included: 190 interactions / month
Advanced
$1430 /mo
$1227/mo billed yearly
- Tickets included: 5,000 tickets / month
- Automated interactions included: 530 interactions / month
Enterprise
Contact sales
SSO (SAML), audit logs, SCIM provisioning · Unlimited Help Centers, API at 4 requests per second
Pricing timeline17 changes since Jul 2020
Todaylive prices
Zendesk plans today
Support Team
$19 /agent/mo billed yearly
Customer context · Pre-written responses · Email and ticketing system · Automations and triggers · Prebuilt analytics dashboards · Ticket routing
Suite Team
$55 /agent/mo billed yearly
AI Action Builder · Messaging and live chat · Omnichannel routing · Telephony · AI Knowledge Base · AI Agents
Suite Professional
$115 /agent/mo billed yearly
Skills-based routing · AI Writing Tools · AI App Builder · AI Admin Copilot · IVR phone tree · AI Quick Reports
Suite Enterprise + Copilot
Contact sales
Custom agent roles · AI Intelligent Triage · Approval workflows · AI Generative AI for Voice · Sandbox environment · AI Auto Assist
Pricing timeline11 changes since Feb 2021
Todaylive prices
Gorgias recent price changes
Gorgias change log
| When | Event | What changed |
|---|---|---|
| 2026-07-20 | Price up | Pro: 300 → 471 (annual) |
| 2026-07-20 | Price up | Basic: 50 → 77 (annual) |
| 2026-07-20 | Price up | Basic: 60 → 90 (monthly) |
Zendesk recent price changes
Zendesk change log
| When | Event | What changed |
|---|---|---|
| 2026-07-01 | Plan added | Suite Professional |
| 2026-07-01 | Plan added | Support Team |
| 2026-07-01 | Plan added | Suite Team |
| 2026-07-01 | Plan removed | Suite + Copilot Professional |
| 2026-07-01 | Plan removed | Suite + Copilot Enterprise |
| 2026-02-01 | Plan removed | Suite Professional |
| 2026-02-01 | Plan added | Suite + Copilot Professional |
| 2026-02-01 | Plan added | Suite + Copilot Enterprise |
| 2026-02-01 | Plan removed | Suite Team |
| 2026-02-01 | Plan removed | Suite Growth |
Frequently asked questions
Which is cheaper, Gorgias or Zendesk?
Entry pricing for Gorgias starts at $40/mo, while Zendesk entry pricing starts at $19/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Gorgias and Zendesk adjust their prices?
SaasTrack has logged 200 price modifications for Gorgias since 2020 and 87 price modifications for Zendesk since 2021.
Can I track future price increases for Gorgias and Zendesk?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Gorgias, Zendesk, or other competitors update their plans.
Are historical price change logs free to view for Gorgias vs Zendesk?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Gorgias and Zendesk are 100% free to view on SaasTrack without creating an account.
Related comparisons
Explore other Customer Support pricing comparisons and competitor head-to-heads:
Track competitor price changes automatically
Monitor Gorgias, Zendesk, or any other SaaS vendors. Get instant notifications when plans, prices, or quotas move.