Starter
$40 /mo
- Automated interactions included: 30 interactions / month
- Tickets included: 50 tickets / month
Gorgias vs Freshdesk Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Gorgias and Freshdesk.
Gorgias
Full Gorgias history →17 dated pricing states tracked since 2020. Entry pricing in the latest mapped state starts at $40/mo.
Freshdesk
Full Freshdesk history →10 dated pricing states tracked since 2022. Entry pricing in the latest mapped state starts at $19/mo.
Coverage last checked Gorgias: 2026-07-20; Freshdesk: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Gorgias and Freshdesk in the Customer Support software category. Currently, Gorgias entry pricing starts at $40/mo across 5 plans, while Freshdesk entry pricing starts at $19/mo across 3 plans. Over the tracking period, Gorgias has recorded 200 price adjustments compared to 144 for Freshdesk.
Gorgias vs Freshdesk Key Metrics Table
| Comparison Metric | Gorgias | Freshdesk |
|---|---|---|
| Starting Entry Price | $40/mo | $19/mo |
| Active Plan Count | 5 plans | 3 plans |
| Logged Price Changes | 200 changes | 144 changes |
| Tracking Since | 2020 | 2022 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
GorgiasvsFreshdeskUnified Price Chart
Gorgias is blue. Freshdesk is orange. Filter by window and plan with the controls below.
latest · 2026-09-24
Gorgias: Enterprise — quoted on request, never listed with a price.
Gorgias plans today
Basic
$90 /mo
$77/mo billed yearly
- Tickets included: 300 tickets / month
- Automated interactions included: 30 interactions / month
Pro
$550 /mo
$471/mo billed yearly
- Tickets included: 2,000 tickets / month
- Automated interactions included: 190 interactions / month
Advanced
$1430 /mo
$1227/mo billed yearly
- Tickets included: 5,000 tickets / month
- Automated interactions included: 530 interactions / month
Enterprise
Contact sales
SSO (SAML), audit logs, SCIM provisioning · Unlimited Help Centers, API at 4 requests per second
Pricing timeline17 changes since Jul 2020
Todaylive prices
Freshdesk plans today
Growth
$19 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Ticketing · Shared inbox · Customer portal
Pro
$55 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Multilingual helpdesk · Custom dashboards · Intelligent routing
Enterprise
$89 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Sandbox · Skill-based routing · Freddy AI Insights
Pricing timeline10 changes since Dec 2022
Todaylive prices
Gorgias recent price changes
Gorgias change log
| When | Event | What changed |
|---|---|---|
| 2026-07-20 | Price up | Pro: 300 → 471 (annual) |
| 2026-07-20 | Price up | Basic: 50 → 77 (annual) |
| 2026-07-20 | Price up | Basic: 60 → 90 (monthly) |
Freshdesk recent price changes
Freshdesk change log
| When | Event | What changed |
|---|---|---|
| 2026-01-16 | Price up | Growth: 15 → 19 (annual) |
| 2026-01-16 | Price up | Pro: 49 → 55 (annual) |
| 2026-01-16 | Price up | Enterprise: 79 → 89 (annual) |
Frequently asked questions
Which is cheaper, Gorgias or Freshdesk?
Entry pricing for Gorgias starts at $40/mo, while Freshdesk entry pricing starts at $19/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Gorgias and Freshdesk adjust their prices?
SaasTrack has logged 200 price modifications for Gorgias since 2020 and 144 price modifications for Freshdesk since 2022.
Can I track future price increases for Gorgias and Freshdesk?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Gorgias, Freshdesk, or other competitors update their plans.
Are historical price change logs free to view for Gorgias vs Freshdesk?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Gorgias and Freshdesk are 100% free to view on SaasTrack without creating an account.
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