Growth
$19 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Ticketing · Shared inbox · Customer portal
Freshdesk vs Front Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Freshdesk and Front.
Freshdesk
Full Freshdesk history →10 dated pricing states tracked since 2022. Entry pricing in the latest mapped state starts at $19/mo.
Front
Full Front history →21 dated pricing states tracked since 2021. Entry pricing in the latest mapped state starts at $35/mo.
Coverage last checked Freshdesk: 2026-08-04; Front: 2026-07-24. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Freshdesk and Front in the Customer Support software category. Currently, Freshdesk entry pricing starts at $19/mo across 3 plans, while Front entry pricing starts at $35/mo across 3 plans. Over the tracking period, Freshdesk has recorded 144 price adjustments compared to 200 for Front.
Freshdesk vs Front Key Metrics Table
| Comparison Metric | Freshdesk | Front |
|---|---|---|
| Starting Entry Price | $19/mo | $35/mo |
| Active Plan Count | 3 plans | 3 plans |
| Logged Price Changes | 144 changes | 200 changes |
| Tracking Since | 2022 | 2021 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
FreshdeskvsFrontUnified Price Chart
Freshdesk is blue. Front is orange. Filter by window and plan with the controls below.
latest · 2026-09-16
Freshdesk plans today
Pro
$55 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Multilingual helpdesk · Custom dashboards · Intelligent routing
Enterprise
$89 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Sandbox · Skill-based routing · Freddy AI Insights
Pricing timeline10 changes since Dec 2022
Todaylive prices
Front plans today
Starter
$35 /seat/mo
$25/seat/mo billed yearly
- AI Topics and automation rules: 10 rules
No-code public knowledge base · Shared inbox and ticketing · Basic analytics
Professional
$85 /seat/mo
$65/seat/mo billed yearly
- Macros and automation rules: 20 rules
Advanced analytics · Multiple workspaces, SSO, and SCIM · Omnichannel (email, SMS, social, etc.)
Enterprise
$105 /seat/mo billed yearly
no monthly price published
Smart rules · Unlimited rules and macros
Pricing timeline21 changes since Jul 2021
Todaylive prices
Freshdesk recent price changes
Freshdesk change log
| When | Event | What changed |
|---|---|---|
| 2026-01-16 | Price up | Growth: 15 → 19 (annual) |
| 2026-01-16 | Price up | Pro: 49 → 55 (annual) |
| 2026-01-16 | Price up | Enterprise: 79 → 89 (annual) |
Front recent price changes
Front change log
Frequently asked questions
Which is cheaper, Freshdesk or Front?
Entry pricing for Freshdesk starts at $19/mo, while Front entry pricing starts at $35/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Freshdesk and Front adjust their prices?
SaasTrack has logged 144 price modifications for Freshdesk since 2022 and 200 price modifications for Front since 2021.
Can I track future price increases for Freshdesk and Front?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Freshdesk, Front, or other competitors update their plans.
Are historical price change logs free to view for Freshdesk vs Front?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Freshdesk and Front are 100% free to view on SaasTrack without creating an account.
Related comparisons
Explore other Customer Support pricing comparisons and competitor head-to-heads:
Track competitor price changes automatically
Monitor Freshdesk, Front, or any other SaaS vendors. Get instant notifications when plans, prices, or quotas move.