Growth
$19 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Ticketing · Shared inbox · Customer portal
Freshdesk vs Gorgias Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Freshdesk and Gorgias.
Freshdesk
Full Freshdesk history →10 dated pricing states tracked since 2022. Entry pricing in the latest mapped state starts at $19/mo.
Gorgias
Full Gorgias history →17 dated pricing states tracked since 2020. Entry pricing in the latest mapped state starts at $40/mo.
Coverage last checked Freshdesk: 2026-08-04; Gorgias: 2026-07-20. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Freshdesk and Gorgias in the Customer Support software category. Currently, Freshdesk entry pricing starts at $19/mo across 3 plans, while Gorgias entry pricing starts at $40/mo across 5 plans. Over the tracking period, Freshdesk has recorded 144 price adjustments compared to 200 for Gorgias.
Freshdesk vs Gorgias Key Metrics Table
| Comparison Metric | Freshdesk | Gorgias |
|---|---|---|
| Starting Entry Price | $19/mo | $40/mo |
| Active Plan Count | 3 plans | 5 plans |
| Logged Price Changes | 144 changes | 200 changes |
| Tracking Since | 2022 | 2020 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
FreshdeskvsGorgiasUnified Price Chart
Freshdesk is blue. Gorgias is orange. Filter by window and plan with the controls below.
latest · 2026-09-24
Gorgias: Enterprise — quoted on request, never listed with a price.
Freshdesk plans today
Pro
$55 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Multilingual helpdesk · Custom dashboards · Intelligent routing
Enterprise
$89 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Sandbox · Skill-based routing · Freddy AI Insights
Pricing timeline10 changes since Dec 2022
Todaylive prices
Gorgias plans today
Starter
$40 /mo
- Automated interactions included: 30 interactions / month
- Tickets included: 50 tickets / month
Basic
$90 /mo
$77/mo billed yearly
- Tickets included: 300 tickets / month
- Automated interactions included: 30 interactions / month
Pro
$550 /mo
$471/mo billed yearly
- Tickets included: 2,000 tickets / month
- Automated interactions included: 190 interactions / month
Advanced
$1430 /mo
$1227/mo billed yearly
- Tickets included: 5,000 tickets / month
- Automated interactions included: 530 interactions / month
Enterprise
Contact sales
SSO (SAML), audit logs, SCIM provisioning · Unlimited Help Centers, API at 4 requests per second
Pricing timeline17 changes since Jul 2020
Todaylive prices
Freshdesk recent price changes
Freshdesk change log
| When | Event | What changed |
|---|---|---|
| 2026-01-16 | Price up | Growth: 15 → 19 (annual) |
| 2026-01-16 | Price up | Pro: 49 → 55 (annual) |
| 2026-01-16 | Price up | Enterprise: 79 → 89 (annual) |
Gorgias recent price changes
Gorgias change log
| When | Event | What changed |
|---|---|---|
| 2026-07-20 | Price up | Pro: 300 → 471 (annual) |
| 2026-07-20 | Price up | Basic: 50 → 77 (annual) |
| 2026-07-20 | Price up | Basic: 60 → 90 (monthly) |
Frequently asked questions
Which is cheaper, Freshdesk or Gorgias?
Entry pricing for Freshdesk starts at $19/mo, while Gorgias entry pricing starts at $40/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Freshdesk and Gorgias adjust their prices?
SaasTrack has logged 144 price modifications for Freshdesk since 2022 and 200 price modifications for Gorgias since 2020.
Can I track future price increases for Freshdesk and Gorgias?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Freshdesk, Gorgias, or other competitors update their plans.
Are historical price change logs free to view for Freshdesk vs Gorgias?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Freshdesk and Gorgias are 100% free to view on SaasTrack without creating an account.
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