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Gorgias vs Crisp Pricing Comparison

Comparing historical price movements, current plan features, and price change logs for Gorgias and Crisp.

17 dated pricing states tracked since 2020. Entry pricing in the latest mapped state starts at $40/mo.

3 dated pricing states tracked since 2025. Entry pricing in the latest mapped state starts at $45/mo.

Coverage last checked Gorgias: 2026-07-20; Crisp: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.

Executive pricing summary

SaasTrack has logged historical pricing snapshots for both Gorgias and Crisp in the Customer Support software category. Currently, Gorgias entry pricing starts at $40/mo across 5 plans, while Crisp entry pricing starts at $45/mo across 5 plans. Over the tracking period, Gorgias has recorded 200 price adjustments compared to 134 for Crisp.

Gorgias vs Crisp Key Metrics Table
Comparison MetricGorgiasCrisp
Starting Entry Price$40/mo$45/mo
Active Plan Count5 plans5 plans
Logged Price Changes200 changes134 changes
Tracking Since20202025
Market CategoryCustomer SupportCustomer Support

Merged Price History Chart

GorgiasvsCrispUnified Price Chart

Gorgias is blue. Crisp is orange. Filter by window and plan with the controls below.

latest · 2026-09-24

Gorgias: Enterprise — quoted on request, never listed with a price; Crisp: Enterprise — quoted on request, never listed with a price.

Gorgias plans today

Starter

$40 /mo
flat
  • Automated interactions included: 30 interactions / month
  • Tickets included: 50 tickets / month

Basic

$90 /mo
$77/mo billed yearly
flat
  • Tickets included: 300 tickets / month
  • Automated interactions included: 30 interactions / month

Pro

$550 /mo
$471/mo billed yearly
flat
  • Tickets included: 2,000 tickets / month
  • Automated interactions included: 190 interactions / month

Advanced

$1430 /mo
$1227/mo billed yearly
flat
  • Tickets included: 5,000 tickets / month
  • Automated interactions included: 530 interactions / month

Enterprise

Contact sales
quote

SSO (SAML), audit logs, SCIM provisioning · Unlimited Help Centers, API at 4 requests per second

Pricing timeline17 changes since Jul 2020

Todaylive prices

Crisp plans today

Free

Free
flat
  • Customer Profiles: 100 profiles
  • Seats included: 2 seats
  • AI credits included: 0 credits

Mini

$45 /workspace/mo
flat
  • Customer Profiles: 5,000 profiles
  • Seats included: 4 seats
  • Automated conversations: 90 conversations
  • AI credits included: 5 USD

Essentials

$95 /workspace/mo
flat
  • Customer Profiles: 50,000 profiles
  • Seats included: 10 seats
  • Automated conversations: 450 conversations
  • AI credits included: 25 USD

Plus

$295 /workspace/mo
flat
  • Customer Profiles: 200,000 profiles
  • Seats included: 20 seats
  • Automated conversations: 1,350 conversations
  • AI credits included: 75 USD

Enterprise

Contact sales
quote

Custom features · Dedicated onboarding · Personalized SLA

Pricing timeline11 changes since Jul 2018

Todaylive prices

Gorgias recent price changes

Gorgias change log
WhenEventWhat changed
2026-07-20Price upPro: 300 → 471 (annual)
2026-07-20Price upBasic: 50 → 77 (annual)
2026-07-20Price upBasic: 60 → 90 (monthly)

Crisp recent price changes

Crisp change log

Frequently asked questions

Which is cheaper, Gorgias or Crisp?

Entry pricing for Gorgias starts at $40/mo, while Crisp entry pricing starts at $45/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.

How frequently do Gorgias and Crisp adjust their prices?

SaasTrack has logged 200 price modifications for Gorgias since 2020 and 134 price modifications for Crisp since 2025.

Can I track future price increases for Gorgias and Crisp?

Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Gorgias, Crisp, or other competitors update their plans.

Are historical price change logs free to view for Gorgias vs Crisp?

Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Gorgias and Crisp are 100% free to view on SaasTrack without creating an account.

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