Free
Free
- Customer Profiles: 100 profiles
- Seats included: 2 seats
- AI credits included: 0 credits
Crisp vs Intercom Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Crisp and Intercom.
Crisp
Full Crisp history →3 dated pricing states tracked since 2025. Entry pricing in the latest mapped state starts at $45/mo.
Intercom
Full Intercom history →13 dated pricing states tracked since 2017. Entry pricing in the latest mapped state starts at $0.99/mo.
Coverage last checked Crisp: 2026-08-04; Intercom: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Crisp and Intercom in the Customer Support software category. Currently, Crisp entry pricing starts at $45/mo across 5 plans, while Intercom entry pricing starts at $0.99/mo across 3 plans. Over the tracking period, Crisp has recorded 134 price adjustments compared to 122 for Intercom.
Crisp vs Intercom Key Metrics Table
| Comparison Metric | Crisp | Intercom |
|---|---|---|
| Starting Entry Price | $45/mo | $0.99/mo |
| Active Plan Count | 5 plans | 3 plans |
| Logged Price Changes | 134 changes | 122 changes |
| Tracking Since | 2025 | 2017 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
CrispvsIntercomUnified Price Chart
Crisp is blue. Intercom is orange. Filter by window and plan with the controls below.
latest · 2026-11-17
Crisp: Enterprise — quoted on request, never listed with a price; Intercom: Premium — quoted on request, never listed with a price.
Crisp plans today
Mini
$45 /workspace/mo
- Customer Profiles: 5,000 profiles
- Seats included: 4 seats
- Automated conversations: 90 conversations
- AI credits included: 5 USD
Essentials
$95 /workspace/mo
- Customer Profiles: 50,000 profiles
- Seats included: 10 seats
- Automated conversations: 450 conversations
- AI credits included: 25 USD
Plus
$295 /workspace/mo
- Customer Profiles: 200,000 profiles
- Seats included: 20 seats
- Automated conversations: 1,350 conversations
- AI credits included: 75 USD
Enterprise
Contact sales
Custom features · Dedicated onboarding · Personalized SLA
Pricing timeline11 changes since Jul 2018
Todaylive prices
Intercom plans today
Essential
$0.99 /seat/mo
Shared inbox and ticketing system · Pre-built reports · Public help center · Messenger · Fin Customer Agent for service, sales and ecommerce
Expert
$0.99 /seat/mo
- Lite seats: 50 seats
Service level agreements (SLAs) · Includes 50 free Lite seats · SSO & identity management · Multibrand Messenger / Help Center · HIPAA support
Advanced
$0.99 /seat/mo
- Lite seats: 20 seats
Includes 50 free Lite seats · Private and multilingual Help Center · Round robin assignment · Workflows automation builder · Multiple team Inboxes
Pricing timeline13 changes since Jan 2017
Todaylive prices
Crisp recent price changes
Crisp change log
Intercom recent price changes
Intercom change log
| When | Event | What changed |
|---|---|---|
| 2026-08-04 | Trial changed | Essential: 14-day trial added |
| 2026-08-04 | Trial changed | Advanced: 14-day trial added |
| 2026-08-04 | Trial changed | Expert: 14-day trial added |
Frequently asked questions
Which is cheaper, Crisp or Intercom?
Entry pricing for Crisp starts at $45/mo, while Intercom entry pricing starts at $0.99/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Crisp and Intercom adjust their prices?
SaasTrack has logged 134 price modifications for Crisp since 2025 and 122 price modifications for Intercom since 2017.
Can I track future price increases for Crisp and Intercom?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Crisp, Intercom, or other competitors update their plans.
Are historical price change logs free to view for Crisp vs Intercom?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Crisp and Intercom are 100% free to view on SaasTrack without creating an account.
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