Starter
$40 /mo
- Automated interactions included: 30 interactions / month
- Tickets included: 50 tickets / month
Gorgias vs Help Scout Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Gorgias and Help Scout.
Gorgias
Full Gorgias history →17 dated pricing states tracked since 2020. Entry pricing in the latest mapped state starts at $40/mo.
Help Scout
Full Help Scout history →23 dated pricing states tracked since 2019. Entry pricing in the latest mapped state starts at $25/mo.
Coverage last checked Gorgias: 2026-07-20; Help Scout: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Gorgias and Help Scout in the Customer Support software category. Currently, Gorgias entry pricing starts at $40/mo across 5 plans, while Help Scout entry pricing starts at $25/mo across 5 plans. Over the tracking period, Gorgias has recorded 200 price adjustments compared to 200 for Help Scout.
Gorgias vs Help Scout Key Metrics Table
| Comparison Metric | Gorgias | Help Scout |
|---|---|---|
| Starting Entry Price | $40/mo | $25/mo |
| Active Plan Count | 5 plans | 5 plans |
| Logged Price Changes | 200 changes | 200 changes |
| Tracking Since | 2020 | 2019 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
GorgiasvsHelp ScoutUnified Price Chart
Gorgias is blue. Help Scout is orange. Filter by window and plan with the controls below.
latest · 2026-10-26
Gorgias: Enterprise — quoted on request, never listed with a price.
Gorgias plans today
Basic
$90 /mo
$77/mo billed yearly
- Tickets included: 300 tickets / month
- Automated interactions included: 30 interactions / month
Pro
$550 /mo
$471/mo billed yearly
- Tickets included: 2,000 tickets / month
- Automated interactions included: 190 interactions / month
Advanced
$1430 /mo
$1227/mo billed yearly
- Tickets included: 5,000 tickets / month
- Automated interactions included: 530 interactions / month
Enterprise
Contact sales
SSO (SAML), audit logs, SCIM provisioning · Unlimited Help Centers, API at 4 requests per second
Pricing timeline17 changes since Jul 2020
Todaylive prices
Help Scout plans today
Free
Free
- Inboxes: 1 Inboxes
- Docs sites: 1 Docs sites
- users: 5 users
Basic workflows · Multiple Inboxes · Core features · Unlimited tags and saved replies
Standard
$25 /user/mo
- Inboxes: 20 Inboxes
Basic workflows · Live chat and SMS · Multiple Inboxes · Docs sites · users · Unlimited tags and saved replies
Plus
$45 /user/mo
- Inboxes: 50 Inboxes
Unlimited AI Drafts · Advanced workflows · Secure customer portal · Docs sites · Salesforce, Jira, and HubSpot integration · users
Pro
$75 /user/mo
HIPAA compliance · Unlimited workflows · Inboxes · Docs sites · users · SSO/SAML · Dedicated onboarding specialist
AI Answers
Pay per use /resolution — no monthly fee
Pricing timeline23 changes since Jan 2019
Todaylive prices
Gorgias recent price changes
Gorgias change log
| When | Event | What changed |
|---|---|---|
| 2026-07-20 | Price up | Pro: 300 → 471 (annual) |
| 2026-07-20 | Price up | Basic: 50 → 77 (annual) |
| 2026-07-20 | Price up | Basic: 60 → 90 (monthly) |
Help Scout recent price changes
Help Scout change log
| When | Event | What changed |
|---|---|---|
| 2026-05-15 | Limit changed | Standard · Users: 25 → 20 |
Frequently asked questions
Which is cheaper, Gorgias or Help Scout?
Entry pricing for Gorgias starts at $40/mo, while Help Scout entry pricing starts at $25/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Gorgias and Help Scout adjust their prices?
SaasTrack has logged 200 price modifications for Gorgias since 2020 and 200 price modifications for Help Scout since 2019.
Can I track future price increases for Gorgias and Help Scout?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Gorgias, Help Scout, or other competitors update their plans.
Are historical price change logs free to view for Gorgias vs Help Scout?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Gorgias and Help Scout are 100% free to view on SaasTrack without creating an account.
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