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Gorgias vs Intercom Pricing Comparison

Comparing historical price movements, current plan features, and price change logs for Gorgias and Intercom.

17 dated pricing states tracked since 2020. Entry pricing in the latest mapped state starts at $40/mo.

13 dated pricing states tracked since 2017. Entry pricing in the latest mapped state starts at $0.99/mo.

Coverage last checked Gorgias: 2026-07-20; Intercom: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.

Executive pricing summary

SaasTrack has logged historical pricing snapshots for both Gorgias and Intercom in the Customer Support software category. Currently, Gorgias entry pricing starts at $40/mo across 5 plans, while Intercom entry pricing starts at $0.99/mo across 3 plans. Over the tracking period, Gorgias has recorded 200 price adjustments compared to 122 for Intercom.

Gorgias vs Intercom Key Metrics Table
Comparison MetricGorgiasIntercom
Starting Entry Price$40/mo$0.99/mo
Active Plan Count5 plans3 plans
Logged Price Changes200 changes122 changes
Tracking Since20202017
Market CategoryCustomer SupportCustomer Support

Merged Price History Chart

GorgiasvsIntercomUnified Price Chart

Gorgias is blue. Intercom is orange. Filter by window and plan with the controls below.

latest · 2026-11-17

Gorgias: Enterprise — quoted on request, never listed with a price; Intercom: Premium — quoted on request, never listed with a price.

Gorgias plans today

Starter

$40 /mo
flat
  • Automated interactions included: 30 interactions / month
  • Tickets included: 50 tickets / month

Basic

$90 /mo
$77/mo billed yearly
flat
  • Tickets included: 300 tickets / month
  • Automated interactions included: 30 interactions / month

Pro

$550 /mo
$471/mo billed yearly
flat
  • Tickets included: 2,000 tickets / month
  • Automated interactions included: 190 interactions / month

Advanced

$1430 /mo
$1227/mo billed yearly
flat
  • Tickets included: 5,000 tickets / month
  • Automated interactions included: 530 interactions / month

Enterprise

Contact sales
quote

SSO (SAML), audit logs, SCIM provisioning · Unlimited Help Centers, API at 4 requests per second

Pricing timeline17 changes since Jul 2020

Todaylive prices

Intercom plans today

Essential

$0.99 /seat/mo
per seat

Shared inbox and ticketing system · Pre-built reports · Public help center · Messenger · Fin Customer Agent for service, sales and ecommerce

Expert

$0.99 /seat/mo
per seat
  • Lite seats: 50 seats

Service level agreements (SLAs) · Includes 50 free Lite seats · SSO & identity management · Multibrand Messenger / Help Center · HIPAA support

Advanced

$0.99 /seat/mo
per seat
  • Lite seats: 20 seats

Includes 50 free Lite seats · Private and multilingual Help Center · Round robin assignment · Workflows automation builder · Multiple team Inboxes

Pricing timeline13 changes since Jan 2017

Todaylive prices

Gorgias recent price changes

Gorgias change log
WhenEventWhat changed
2026-07-20Price upPro: 300 → 471 (annual)
2026-07-20Price upBasic: 50 → 77 (annual)
2026-07-20Price upBasic: 60 → 90 (monthly)

Intercom recent price changes

Intercom change log
WhenEventWhat changed
2026-08-04Trial changedEssential: 14-day trial added
2026-08-04Trial changedAdvanced: 14-day trial added
2026-08-04Trial changedExpert: 14-day trial added

Frequently asked questions

Which is cheaper, Gorgias or Intercom?

Entry pricing for Gorgias starts at $40/mo, while Intercom entry pricing starts at $0.99/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.

How frequently do Gorgias and Intercom adjust their prices?

SaasTrack has logged 200 price modifications for Gorgias since 2020 and 122 price modifications for Intercom since 2017.

Can I track future price increases for Gorgias and Intercom?

Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Gorgias, Intercom, or other competitors update their plans.

Are historical price change logs free to view for Gorgias vs Intercom?

Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Gorgias and Intercom are 100% free to view on SaasTrack without creating an account.

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