Growth
$19 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Ticketing · Shared inbox · Customer portal
Freshdesk vs Crisp Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Freshdesk and Crisp.
Freshdesk
Full Freshdesk history →10 dated pricing states tracked since 2022. Entry pricing in the latest mapped state starts at $19/mo.
Crisp
Full Crisp history →3 dated pricing states tracked since 2025. Entry pricing in the latest mapped state starts at $45/mo.
Coverage last checked Freshdesk: 2026-08-04; Crisp: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Freshdesk and Crisp in the Customer Support software category. Currently, Freshdesk entry pricing starts at $19/mo across 3 plans, while Crisp entry pricing starts at $45/mo across 5 plans. Over the tracking period, Freshdesk has recorded 144 price adjustments compared to 134 for Crisp.
Freshdesk vs Crisp Key Metrics Table
| Comparison Metric | Freshdesk | Crisp |
|---|---|---|
| Starting Entry Price | $19/mo | $45/mo |
| Active Plan Count | 3 plans | 5 plans |
| Logged Price Changes | 144 changes | 134 changes |
| Tracking Since | 2022 | 2025 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
FreshdeskvsCrispUnified Price Chart
Freshdesk is blue. Crisp is orange. Filter by window and plan with the controls below.
latest · 2026-09-13
Crisp: Enterprise — quoted on request, never listed with a price.
Freshdesk plans today
Pro
$55 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Multilingual helpdesk · Custom dashboards · Intelligent routing
Enterprise
$89 /agent/mo billed yearly
- AI Agent sessions: 500 sessions
- Collaborators: 5,000 collaborators
Sandbox · Skill-based routing · Freddy AI Insights
Pricing timeline10 changes since Dec 2022
Todaylive prices
Crisp plans today
Free
Free
- Customer Profiles: 100 profiles
- Seats included: 2 seats
- AI credits included: 0 credits
Mini
$45 /workspace/mo
- Customer Profiles: 5,000 profiles
- Seats included: 4 seats
- Automated conversations: 90 conversations
- AI credits included: 5 USD
Essentials
$95 /workspace/mo
- Customer Profiles: 50,000 profiles
- Seats included: 10 seats
- Automated conversations: 450 conversations
- AI credits included: 25 USD
Plus
$295 /workspace/mo
- Customer Profiles: 200,000 profiles
- Seats included: 20 seats
- Automated conversations: 1,350 conversations
- AI credits included: 75 USD
Enterprise
Contact sales
Custom features · Dedicated onboarding · Personalized SLA
Pricing timeline11 changes since Jul 2018
Todaylive prices
Freshdesk recent price changes
Freshdesk change log
| When | Event | What changed |
|---|---|---|
| 2026-01-16 | Price up | Growth: 15 → 19 (annual) |
| 2026-01-16 | Price up | Pro: 49 → 55 (annual) |
| 2026-01-16 | Price up | Enterprise: 79 → 89 (annual) |
Crisp recent price changes
Crisp change log
Frequently asked questions
Which is cheaper, Freshdesk or Crisp?
Entry pricing for Freshdesk starts at $19/mo, while Crisp entry pricing starts at $45/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Freshdesk and Crisp adjust their prices?
SaasTrack has logged 144 price modifications for Freshdesk since 2022 and 134 price modifications for Crisp since 2025.
Can I track future price increases for Freshdesk and Crisp?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Freshdesk, Crisp, or other competitors update their plans.
Are historical price change logs free to view for Freshdesk vs Crisp?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Freshdesk and Crisp are 100% free to view on SaasTrack without creating an account.
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