Free
Free
- Inboxes: 1 Inboxes
- Docs sites: 1 Docs sites
- users: 5 users
Basic workflows · Multiple Inboxes · Core features · Unlimited tags and saved replies
Help Scout vs Gorgias Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Help Scout and Gorgias.
Help Scout
Full Help Scout history →23 dated pricing states tracked since 2019. Entry pricing in the latest mapped state starts at $25/mo.
Gorgias
Full Gorgias history →17 dated pricing states tracked since 2020. Entry pricing in the latest mapped state starts at $40/mo.
Coverage last checked Help Scout: 2026-08-04; Gorgias: 2026-07-20. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Help Scout and Gorgias in the Customer Support software category. Currently, Help Scout entry pricing starts at $25/mo across 5 plans, while Gorgias entry pricing starts at $40/mo across 5 plans. Over the tracking period, Help Scout has recorded 200 price adjustments compared to 200 for Gorgias.
Help Scout vs Gorgias Key Metrics Table
| Comparison Metric | Help Scout | Gorgias |
|---|---|---|
| Starting Entry Price | $25/mo | $40/mo |
| Active Plan Count | 5 plans | 5 plans |
| Logged Price Changes | 200 changes | 200 changes |
| Tracking Since | 2019 | 2020 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
Help ScoutvsGorgiasUnified Price Chart
Help Scout is blue. Gorgias is orange. Filter by window and plan with the controls below.
latest · 2026-10-26
Gorgias: Enterprise — quoted on request, never listed with a price.
Help Scout plans today
Standard
$25 /user/mo
- Inboxes: 20 Inboxes
Basic workflows · Live chat and SMS · Multiple Inboxes · Docs sites · users · Unlimited tags and saved replies
Plus
$45 /user/mo
- Inboxes: 50 Inboxes
Unlimited AI Drafts · Advanced workflows · Secure customer portal · Docs sites · Salesforce, Jira, and HubSpot integration · users
Pro
$75 /user/mo
HIPAA compliance · Unlimited workflows · Inboxes · Docs sites · users · SSO/SAML · Dedicated onboarding specialist
AI Answers
Pay per use /resolution — no monthly fee
Pricing timeline23 changes since Jan 2019
Todaylive prices
Gorgias plans today
Starter
$40 /mo
- Automated interactions included: 30 interactions / month
- Tickets included: 50 tickets / month
Basic
$90 /mo
$77/mo billed yearly
- Tickets included: 300 tickets / month
- Automated interactions included: 30 interactions / month
Pro
$550 /mo
$471/mo billed yearly
- Tickets included: 2,000 tickets / month
- Automated interactions included: 190 interactions / month
Advanced
$1430 /mo
$1227/mo billed yearly
- Tickets included: 5,000 tickets / month
- Automated interactions included: 530 interactions / month
Enterprise
Contact sales
SSO (SAML), audit logs, SCIM provisioning · Unlimited Help Centers, API at 4 requests per second
Pricing timeline17 changes since Jul 2020
Todaylive prices
Help Scout recent price changes
Help Scout change log
| When | Event | What changed |
|---|---|---|
| 2026-05-15 | Limit changed | Standard · Users: 25 → 20 |
Gorgias recent price changes
Gorgias change log
| When | Event | What changed |
|---|---|---|
| 2026-07-20 | Price up | Pro: 300 → 471 (annual) |
| 2026-07-20 | Price up | Basic: 50 → 77 (annual) |
| 2026-07-20 | Price up | Basic: 60 → 90 (monthly) |
Frequently asked questions
Which is cheaper, Help Scout or Gorgias?
Entry pricing for Help Scout starts at $25/mo, while Gorgias entry pricing starts at $40/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Help Scout and Gorgias adjust their prices?
SaasTrack has logged 200 price modifications for Help Scout since 2019 and 200 price modifications for Gorgias since 2020.
Can I track future price increases for Help Scout and Gorgias?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Help Scout, Gorgias, or other competitors update their plans.
Are historical price change logs free to view for Help Scout vs Gorgias?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Help Scout and Gorgias are 100% free to view on SaasTrack without creating an account.
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