Free
Free
- Billable conversations: 50 conversations
Operating hours · Basic analytics · Live visitors list · Live chat channels · Live chat & Ticketing · Lyro AI Agent conversations (one-off) · Flows visitors reached
Tidio vs Intercom Pricing Comparison
Comparing historical price movements, current plan features, and price change logs for Tidio and Intercom.
Tidio
Full Tidio history →17 dated pricing states tracked since 2019. Entry pricing in the latest mapped state starts at $24.17/mo.
Intercom
Full Intercom history →13 dated pricing states tracked since 2017. Entry pricing in the latest mapped state starts at $0.99/mo.
Coverage last checked Tidio: 2026-08-04; Intercom: 2026-08-04. Verify current offers on the vendors' pricing page and pricing page. Read the methodology and limitations.
Executive pricing summary
SaasTrack has logged historical pricing snapshots for both Tidio and Intercom in the Customer Support software category. Currently, Tidio entry pricing starts at $24.17/mo across 5 plans, while Intercom entry pricing starts at $0.99/mo across 3 plans. Over the tracking period, Tidio has recorded 200 price adjustments compared to 122 for Intercom.
Tidio vs Intercom Key Metrics Table
| Comparison Metric | Tidio | Intercom |
|---|---|---|
| Starting Entry Price | $24.17/mo | $0.99/mo |
| Active Plan Count | 5 plans | 3 plans |
| Logged Price Changes | 200 changes | 122 changes |
| Tracking Since | 2019 | 2017 |
| Market Category | Customer Support | Customer Support |
Merged Price History Chart
TidiovsIntercomUnified Price Chart
Tidio is blue. Intercom is orange. Filter by window and plan with the controls below.
latest · 2026-11-17
Tidio: Professional Plan, Individual Plan — quoted on request, never listed with a price; Intercom: Premium — quoted on request, never listed with a price.
Tidio plans today
Starter
$24.17 /mo
- Billable conversations: 100 conversations
Operating hours · Basic analytics · Live visitors list · Live chat channels · Lyro AI Agent conversations (one-off) · Flows visitors reached · Live Chat · Ticketing
Growth
$49.17 /mo
- Billable conversations: 250 conversations
Live typing preview · Automatic chat assignment · Viewed pages history · User permissions · Advanced analytics · Automatic reply · Macros
Plus
$300 /mo
Larger attachments · Pay by wire transfer · Ticketing automations · Discounted usage rates · Live chat support · Multiproject · Departments · Premium support
Tidio+ Premium
Contact sales
Mobile SDK · Pay-per-resolution billing · Custom analytics · AI insights & CSAT · Advanced Copilot · Custom Billable conversations · Super admin role · From 3,000 Lyro AI conversations
Pricing timeline23 changes since Jul 2019
Todaylive prices
Intercom plans today
Essential
$0.99 /seat/mo
Shared inbox and ticketing system · Pre-built reports · Public help center · Messenger · Fin Customer Agent for service, sales and ecommerce
Expert
$0.99 /seat/mo
- Lite seats: 50 seats
Service level agreements (SLAs) · Includes 50 free Lite seats · SSO & identity management · Multibrand Messenger / Help Center · HIPAA support
Advanced
$0.99 /seat/mo
- Lite seats: 20 seats
Includes 50 free Lite seats · Private and multilingual Help Center · Round robin assignment · Workflows automation builder · Multiple team Inboxes
Pricing timeline13 changes since Jan 2017
Todaylive prices
Tidio recent price changes
Tidio change log
| When | Event | What changed |
|---|---|---|
| 2026-08-04 | Trial changed | Starter: 7-day trial added |
| 2026-08-04 | Trial changed | Growth: 7-day trial added |
| 2026-08-04 | Price down | Plus: 749 → 300 (monthly) |
Intercom recent price changes
Intercom change log
| When | Event | What changed |
|---|---|---|
| 2026-08-04 | Trial changed | Essential: 14-day trial added |
| 2026-08-04 | Trial changed | Advanced: 14-day trial added |
| 2026-08-04 | Trial changed | Expert: 14-day trial added |
Frequently asked questions
Which is cheaper, Tidio or Intercom?
Entry pricing for Tidio starts at $24.17/mo, while Intercom entry pricing starts at $0.99/mo. Check the interactive timeline chart above to compare plan features and seat pricing side by side.
How frequently do Tidio and Intercom adjust their prices?
SaasTrack has logged 200 price modifications for Tidio since 2019 and 122 price modifications for Intercom since 2017.
Can I track future price increases for Tidio and Intercom?
Yes, creating a free account on SaasTrack allows you to set automated watchlist alerts whenever Tidio, Intercom, or other competitors update their plans.
Are historical price change logs free to view for Tidio vs Intercom?
Yes! All historical pricing charts, active plan feature breakdowns, and change logs for both Tidio and Intercom are 100% free to view on SaasTrack without creating an account.
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